Lead Customer Success Demonstrated proficiency in escalation and elevation management of complex issues to ensure customer satisfaction and timely problem resolution. Exceptional ability in coordinating with different departments/functions to ensure customer satisfaction and problem resolution.

Having spent an illustrious 15 years at IBM. Suresh provides insights on the international markets, especially APAC, EMEA. Suresh has a proven track record of driving strategic, innovative, high profile and complex programmes of greenfield, digital, engineering, transformation and regulatory change and ensures a a great product market fit for Zi Cloud

An accomplished visionary with domestic and international experience in strategic planning, customer engagement, project, team management and operations. She is known for her strong technical leadership and inter-personal skills collaborating and leading multi-cultural teams across geographies and business units

A passionate business technology leader and a digital platform architect who built, managed and transformed robust and scalable technology architectures, digital assets and systems across various industries with deep specialization in retail BFSI and Fin-tech space. Worked as a senior management member and successfully led several high impact technology/ digital transformation programs and built high performing teams

At Zi cloud I am responsible for new technology assimilation and adoption in the company by evaluating, approving and percolating the usage of new technologies and software for different phases of development.Proven competency in suggesting appropriate as well as technology-based solutions for enhancing functional efficiency of the organization and achieving business excellence.